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My favorite Andis tools are the undercoat rakes. If you need to get out a ton of undercoat, these are the best ones I've found. My old boss had one, and let me use it to de-shed a golden retriever and, right after I finished, I ordered my own.
Working with naughty dogs is my passion. When someone has a dog that is difficult to work with, I will try to correct their behavior over time and gain their trust. A Shih Tzu came to me that had never let its previous groomers clean out his eye corners.
Elita Galiamova of Elita's Grooming grows with each one of her grooms. She sees education as a means to expand her creative capabilities, and a way to make dogs' lives more enjoyable. She likes to make the education experience at Elita's grooming holistic, even bringing in her customers so they understand the importance of grooming. When you learn as much as Elita, consistent quality output is almost guaranteed.